CKB Bet takes the privacy and security of your personal data seriously. This Privacy Policy transparently explains how we collect, use, store, and protect your information as a CKB Bet platform user in Malaysia.
Last updated: 1 January 2026All personal data and financial transactions on the CKB Bet platform are protected with industry-standard 256-bit SSL encryption, ensuring your information remains inaccessible to unauthorised parties.
CKB Bet user data is stored on servers protected by multi-layered firewalls. Database access is granted only to authorised personnel under strict controls.
CKB Bet does not sell, rent, or disclose your personal information to third parties for marketing purposes without your explicit consent. Your data belongs to you.
You can access, correct, or request deletion of your personal data from CKB Bet's systems at any time via the account panel or by contacting our support team.
CKB Bet operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to complying with all applicable data protection legislation in Malaysia.
You have full control over the types of communications you receive from CKB Bet — including promotional emails, SMS notifications, and account alerts. Unsubscribe at any time with ease.
CKB Bet ("we", "our platform") is committed to protecting the privacy and security of every user's personal data on the CKB Bet platform in Malaysia. This CKB Bet Privacy Policy clearly and transparently explains how we collect, process, store, and protect your personal information when you use CKB Bet services — including the website, mobile app, and all related services provided by CKB Bet.
This CKB Bet Privacy Policy applies to all registered users and visitors of the CKB Bet platform, regardless of whether you use our gambling services for baccarat, live casino, 4D lottery, Sports Betting on the Malaysia Super League, EPL, badminton, e-sports, or any other games available on the CKB Bet platform.
We operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and take this responsibility seriously. In the event of any conflict between this CKB Bet Privacy Policy and applicable law, the law shall prevail. If you have any questions about how we handle your data, please contact the CKB Bet support team at any time.
CKB Bet collects only the information necessary to provide quality services, ensure the security of your account, and comply with applicable regulatory requirements. The types of information we collect are as follows:
CKB Bet Note: We do not directly store credit or debit card numbers. All payments are processed through certified third-party secure payment channels in Malaysia.
CKB Bet uses collected personal information solely for lawful and necessary purposes in order to provide the best service to users in Malaysia. Below is a summary of data usage purposes on the CKB Bet platform:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| CKB Bet account management and verification | Registration information, KYC | Contract performance |
| Deposit and withdrawal processing | Financial information | Contract performance |
| Fraud prevention and anti-money laundering | All data categories | Legal obligations |
| CKB Bet customer support | Account information, transactions | Legitimate interests |
| Platform improvement and user experience | Technical and usage data | Legitimate interests |
| CKB Bet promotional communications and bonus offers | Email address, phone number | Your consent |
| Regulatory compliance requirements | All data categories | Legal obligations |
CKB Bet will not use your data for any purpose not stated in this Privacy Policy without first obtaining your consent. You may withdraw consent for marketing communications at any time by updating your CKB Bet account settings.
CKB Bet understands that your trust is our most valuable asset. We do not sell, rent, or disclose your personal information to third parties for their own marketing purposes. However, there are limited circumstances where CKB Bet may need to share your information:
CKB Bet works with trusted third-party service providers for platform operations — including payment service providers such as Touch 'n Go eWallet, GrabPay, DuitNow, and FPX, licensed gaming software providers, and cloud service providers that store data. All such providers are bound by strict confidentiality agreements with CKB Bet.
CKB Bet may disclose user information to Malaysian authorities when required to do so by law, court order, or direction from a competent authority — including for the purposes of fraud prevention, anti-money laundering (AML), or compliance verification (KYC).
In the event of any merger, acquisition, or sale of CKB Bet assets, user information may be transferred as part of the business assets. In such cases, CKB Bet will provide reasonable notice to affected users.
CKB Bet's Commitment: In all instances of information sharing, CKB Bet ensures that receiving parties adhere to data protection standards equivalent to or higher than our own.
CKB Bet continuously invests in cutting-edge cybersecurity infrastructure to protect the personal and financial data of Malaysian users. Key security measures implemented by CKB Bet include:
While CKB Bet takes all reasonable steps to protect your data, no system is entirely infallible. You are also responsible for keeping your CKB Bet account password and login credentials secure. Please contact us immediately if you suspect any suspicious activity on your CKB Bet account.
The CKB Bet platform uses cookies and similar tracking technologies to enhance user experience, analyse website traffic, and personalise the content displayed to you. The following are the types of cookies used by CKB Bet:
You can manage cookie preferences through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the CKB Bet platform. For more information about cookies, please refer to your browser settings.
As a CKB Bet user in Malaysia, you have the following rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA):
You have the right to request a copy of the personal data we hold about you in the CKB Bet system at any time.
You may request the correction of any inaccurate or incomplete information in your CKB Bet account records.
You may request the deletion of your personal data from CKB Bet's systems, subject to our legal retention obligations.
You may object to the processing of your data for direct marketing purposes by CKB Bet at any time.
You have the right to receive your personal data in a machine-readable format for transfer to another platform if needed.
In certain circumstances, you may request CKB Bet to restrict the processing of your personal data while a dispute is being resolved.
To exercise any of the rights above, please contact the CKB Bet support team by email at support@ckbbet.net or via live chat on the platform. CKB Bet will process your request within 30 business days of receipt.
CKB Bet retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by Malaysian law. The following are CKB Bet's data retention guidelines:
Once the retention period expires, CKB Bet will securely delete or anonymise your data using industry-recognised methods.
CKB Bet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or improvements to CKB Bet services. All changes will be published on this page with a revised "Last Updated" date.
For material and significant changes, CKB Bet will notify users via their registered email or in-platform notifications at least 14 days before the changes take effect. Your continued use of the CKB Bet platform after such notice will be considered your acceptance of the updated Privacy Policy.
We recommend reviewing this CKB Bet Privacy Policy page periodically to stay informed about how we protect your information.
If you have any questions, concerns, or complaints regarding CKB Bet's Privacy Policy or how we handle your personal data, please do not hesitate to contact us through the following channels:
The CKB Bet support team is available in both Bahasa Malaysia and English around the clock. Average response time is under 3 minutes.
Send your privacy enquiries to support@ckbbet.net. We will respond within 1–2 business days.